AI in a wellbeing platform carries real responsibility. We are transparent about exactly what our AI does, what it doesn't do, and the principles that govern it.
LessonsLearnt uses AI to detect patterns across daily wellbeing check-ins and to summarise lesson feedback. When a student's data suggests emerging distress, the AI flags it so a counsellor can review the same day. When a teacher receives feedback from a whole class, the AI summarises the themes so they don't have to read hundreds of responses.
Our AI never makes a consequential decision about a student on its own. It flags; humans decide. It does not diagnose, it does not assign labels, and it does not act without a person reviewing. The human is always in control of every decision that affects a student.
These commitments are formalised through our alignment to ISO/IEC 42001:2023, the international standard for AI management systems, governance, and transparency. We are actively pursuing formal certification.